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    Legal

    Security Policy

    Last updated: January 15, 2026 | Effective date: January 15, 2026

    At ESMNT, the trading name of TUNGSTEN FOR SOFTWARE AND ARTIFICAL INTELLIGANCE LLC (formerly Mags Group), security is foundational to everything we do. This Security Policy outlines our commitment to protecting our clients' data, our security practices, and the measures we take to ensure the confidentiality, integrity, and availability of information entrusted to us.

    1. Our Security Commitment

    Security is embedded into our culture, processes, and technology. We are committed to:

    • Protecting client data with industry-leading security measures
    • Continuously monitoring and improving our security posture
    • Maintaining transparency about our security practices
    • Complying with applicable laws, regulations, and industry standards
    • Promptly addressing security incidents and vulnerabilities

    SOC 2 Type II

    Compliant

    ISO 27001

    Compliant

    GDPR

    Compliant

    2. Infrastructure Security

    2.1 Cloud Infrastructure

    Our infrastructure is hosted on leading cloud platforms that maintain comprehensive security standards:

    • Data centers with SOC 2 Type II, ISO 27001, and ISO 27017 compliance
    • Physical security including biometric access, 24/7 surveillance, and security personnel
    • Redundant power, cooling, and network connectivity
    • Geographic distribution for disaster recovery

    2.2 Network Security

    • Enterprise-grade firewalls and intrusion detection/prevention systems (IDS/IPS)
    • Network segmentation to isolate sensitive systems
    • DDoS protection and mitigation
    • Regular vulnerability scanning and penetration testing
    • Encrypted communications using TLS 1.3

    2.3 Application Security

    • Secure software development lifecycle (SSDLC) with security reviews at each phase
    • Static and dynamic application security testing (SAST/DAST)
    • Regular third-party security audits and penetration tests
    • Dependency scanning and software composition analysis
    • Secure coding training for all developers

    3. Data Protection

    3.1 Encryption

    Data StateProtection Method
    Data in TransitTLS 1.3 encryption for all communications
    Data at RestAES-256 encryption for stored data
    DatabaseTransparent Data Encryption (TDE)
    BackupsEncrypted with separate key management

    3.2 Access Control

    • Role-based access control (RBAC) with least-privilege principles
    • Multi-factor authentication (MFA) required for all system access
    • Single sign-on (SSO) integration for enterprise clients
    • Regular access reviews and prompt deprovisioning
    • Privileged access management for administrative functions

    3.3 Data Handling

    • Data classification policies to identify and protect sensitive information
    • Data loss prevention (DLP) controls
    • Secure data disposal procedures
    • Data retention policies aligned with legal and contractual requirements

    4. Operational Security

    4.1 Monitoring & Detection

    • 24/7 security operations center (SOC) monitoring
    • Security Information and Event Management (SIEM) for log aggregation and analysis
    • Automated alerting for security events and anomalies
    • User behavior analytics to detect insider threats

    4.2 Incident Response

    We maintain a comprehensive incident response program that includes:

    • Documented incident response procedures and playbooks
    • Dedicated incident response team with defined roles
    • Regular tabletop exercises and simulations
    • Post-incident reviews and lessons learned
    • Client notification procedures in accordance with contractual and legal requirements

    4.3 Business Continuity

    • Business continuity and disaster recovery plans
    • Regular backups with tested restoration procedures
    • Geographic redundancy for critical systems
    • Recovery time objectives (RTO) and recovery point objectives (RPO) defined for each service tier

    5. Personnel Security

    • Background checks for all employees with access to sensitive systems
    • Security awareness training upon hire and annually thereafter
    • Phishing simulation exercises
    • Acceptable use policies and confidentiality agreements
    • Immediate access revocation upon termination

    6. Compliance & Standards

    ESMNT (formerly Mags Group) maintains compliance with various industry standards and regulations:

    SOC 2 Type II

    Annual audit covering security, availability, and confidentiality

    ISO 27001

    Information security management system compliance

    GDPR

    EU General Data Protection Regulation compliance

    HIPAA

    Healthcare data protection (for applicable services)

    PCI DSS

    Payment card industry standards (for applicable services)

    Cyber Essentials Plus

    UK government-backed standard

    7. Third-Party Security

    We carefully evaluate the security practices of our vendors and subprocessors:

    • Security assessments before onboarding new vendors
    • Contractual security requirements and data protection agreements
    • Ongoing monitoring of vendor security posture
    • Annual vendor security reviews

    8. Vulnerability Disclosure

    Report a Security Vulnerability

    We welcome responsible disclosure of security vulnerabilities. If you believe you have discovered a security issue in any of our products or services, please report it to us.

    Email: security@mags-group.com

    Please include a detailed description of the vulnerability, steps to reproduce, and any relevant supporting materials. We commit to acknowledging reports within 24 hours and providing updates on remediation progress.

    9. Contact Us

    For security-related inquiries or to request our security documentation (SOC 2 report, ISO documentation, etc.), please contact:

    security@mags-group.com

    Information Security Dep.
    TUNGSTEN FOR SOFTWARE AND ARTIFICAL INTELLIGANCE LLC (ESMNT, formerly Mags Group).
    King Hussain Business Park
    Amman, 11953
    Hashemite Kingdom of Jordan